Spotlight : Multi Lingual Chat Functionality

This month'’s spotlight brings you an overview of Live2Supports language customization features. Live2Support provides you with a high level of language flexibility allowing both your chat operators and your site visitors to communicate with each other in a language of their choice. You can implement a predefined language interface for this purpose. You can customize your visitor chat windows in any number of languages and code them to open simultaneously on pre-specified web pages. For instance, If your multi-lingual website features chat-enabled web pages in English, German and Italian, you can code the chat windows to open in English, German and Italian respectively on the pages that use that language. When customizing these chat windows, you can also use graphics and logos in that particular language thus adding an additional layer of functionality and personalization. You also have the option to define one of the languages you have selected as your default language. This level of customization extends to the online-offline status [window] as well. In order to achieve multiple language support, you should define the chat window profile, copy the codes and re-upload your web pages.

Unlimited Potential
There are no restrictions with respect to which languages you can use and which you cannot. Graphics integration is seamless and allows for advanced-level customization. So why not try to expand your horizons by offering your site visitors the option to chat in more than one language. Use multilingual chat operators to explore unchartered markets and new marketing territories through live chat by offering the option of multilingual interaction to your customers and prospects.