What is New at Live2Support

As we set the stage for another new year which is sure to bring us happier days, we are delighted to share with you that live chat software from Live2Support has already embarked on its way to becoming truly international. We are now providing you with automated interfaces in two languages:

• Spanish
• Portuguese

If your website uses either Spanish or Portuguese as the primary language of communication, your live chat visitor windows will appear in that language by default once you activate the settings. On the other hand, if your website is in English, your visitors can select either of the two languages to customize all the visitor chat windows.

The visitor chat windows listed below will customize intuitively:

• Pre chat window
• Chatting window
• Post chat window
• Offline message window
• Online/offline & callback graphics
• Header images
• Friendly invitation window

Customization for other languages continues to remain available:

Customization of the visitor chat windows in all the other languages continues to remain available except that you will have to input the codes for the specific language of your choice. Once you input the language, the language being used in the visitor chat windows will be activated immediately.

Benefits of Setting the Linguistic Preference of your Live Chat Visitor Windows through Selection

If you are able to speak the language of your audience and communicate with them on the same cultural page, your customers are sure to respond more positively. Moreover, their return rates will soar visibly. This is a logical conclusion based on our years of experience in the field. So why not offer Spanish and Portuguese to your site visitors through quick software download and give your customers an opportunity to read the visitor windows in either Portuguese or Spanish. As long as your chat operators are fluent with these languages, communication will be a near effortless activity. We are standing by to assist you with the upgrade so do feel free to hop on to the live chat on our website and ask questions.