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LIVE WIRE PLUS VOL. II. ISSUE 1.
January , 2008 |
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Welcome to Live Wire Plus.
A monthly e-newsletter from Live2Support which features action-packed information on how you can triumphantly transform your business initiatives into winning strategies that are not only easy to implement but also simple to sustain.
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| From the CEO's Desk |
Welcome to the January ’08 issue of Live Wire Plus and a very Happy New Year to you and yours. Live Wire Plus is brought to you each month by the live chat specialists at Live2Support, your undisputed confluence of live chat, live support and customer service solutions that are increasingly critical to business success today. Our information-packed monthly newsletter is your resource for ideas, tips and tricks all designed to help you succeed in your Internet venture and online endeavors. Got a query about live support, live chat, customer support or e-commerce? Write to us and one of our expert consultants will respond to you with ideas, suggestions and feedback. While we are on the subject of interactivity, why not drop us a line and tell us what you would like to read about in our future issues? We will be more than happy to explore possibilities with you
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| In this Issue: |
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The Building Blocks of a Successful Online Business
For the owner of a forward-looking Internet company or someone who aspires to own an Internet business in 2008, we bring to you this month the first in a series of stories that try to reveal the e-commerce success mantra. Our cover story investigates the notion of online success through power web sites....
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Live2Support Spotlight
Every month, we turn on the spotlights and identify a feature of our live chat application and tell you how to leverage it to the max in order to achieve optimal performance. This month’s focus is on the departmental chat windows offered by Live2Support. We will show you how to customize chat windows to make them specific to the various departments in your company. ...
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What is New at Live2Support
We have several exciting new feature updates which have made our live chat application a true winner. Our newly designed Control Panel is equipped with many new, exciting and innovative features. Learn how to retrieve, process and update real-time performance with a simple mouse click. ... Read
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Down the Pike
We provide a glimpse into future issues,
subject areas and themes related to live chat
and customer service on which we would like to
focus. As always, we welcome your story ideas
and suggestions for future editions of Live Wire
Plus. In our February issue of Live Wire Plus,
we present the second part in our series on Internet
commerce success. February’s cover story examines
why it is important not to overlook site elements
like SSL security, privacy statement, terms of
use statement, customer testimonials, accessibility
and others to name a few. We all know that these
elements are critical but rarely do we find these
crucial elements discussed in depth. Live Wire
Plus will attempt to fill this void in the next
issue. Until then, happy e-commercing and a very
Happy New Year once again!
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New features you may like to review:
- Now access your off-line messages from control panel also.
- New Navigation of Control Panel : Grouped option in JavaScript base menu system and further more implementation of AJAX.
- Minor bug fix for FireFox support operatorchat window.
Benefits Explained
Trial available for 15 Days
Contact us
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Live2Support Inc.
newsletter@live2support.com |
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