LIVE WIRE PLUS
VOL. II. ISSUE 2.
Welcome to Live Wire Plus.
A monthly e-newsletter from Live2Support which features action-packed information on how you can triumphantly transform your business initiatives into winning strategies that are not only easy to implement but also simple to sustain.
|From the CEO's Desk
Welcome once again to Live Wire Plus. We are back again
with yet another issue of our monthly e-newsletter which
is chock full of exciting and informative tips on how you
can take your online commerce and customer support initiatives
to a new plain. Live Wire Plus is brought to you each month
by the live chat specialists at Live2Support, your live
connection to platinum quality customer satisfaction through
our powerful live chat solution which works in the background
and yet provides live chat capability to your customers
at the front end. Got a query about live support, live chat,
customer support or e-commerce? Write to us and one of our
expert consultants will respond to you with ideas, suggestions
and feedback. While we are on the subject of interactivity,
why not drop us a line and tell us what you would like to
read about in our future issues? We will be more than happy
to explore possibilities with you.
|In this Issue:
The Building Blocks of a Successful Internet Business
In continuation of our discussion about web-based
strategies to achieve leadership status in the
Internet playing field, we bring to you our second
report in our series on this subject. We examine
why product selection and product description
are so important to sustaining and expanding your
Internet presence. ....
A Tip sheet on Improving Customer Support
Live Wire Plus takes you
beyond the obvious and pinpoints steps you can
take to further improve the quality of your online
and offline customer support strategy to significantly
increase unique visitor counts and conversions.
Adopt these strategies and watch the difference......
Each month, we turn on the spotlights and identify
a feature of our live chat application and tell
you how to leverage it to the max in order to
reach full throttle. This month’s focus is on
proactive chat windows. Your chat operators can
invite your site visitors and customers to interact
live through live chat. We explain why this isn’t
as aggressive a feature as it is sometimes made
out to be. ...
is New at Live2Support
We have several exciting new feature
updates which have made our live chat solution
a breeze to use. This month, we highlight further
enhancements in our Control Panel which allows
you to access archived copies of your off-line
messages. ... Read
Down the Pike
We provide a glimpse into future issues,
subject areas and themes related to live chat
and customer service on which we would like to
focus. As always, we welcome your story ideas
and suggestions for future editions of Live Wire
Plus.In our March issue of Live Wire Plus, we
present the third part in our series on Internet
commerce success. We explore the promotional aspects
of online entrepreneurship and a host of other
related issues. Until then, happy e-commercing.
To your success!!
New features you may like to review:
- Now access your off-line messages from control panel also.
- Minor bug fix for FireFox support operatorchat window.
Trial available for 15 Days
Live2Support sent you this e-mail
newsletter because you have signed up for the newsletter at
or have agreed to try our live chat services. Therefore, if
you do not wish to receive the newsletter, please click
here to unsubscribe from our mailings.