Live Chat Software Application

LIVE WIRE PLUS VOL. II. ISSUE 2.
February, 2008


Welcome to Live Wire Plus.

A monthly e-newsletter from Live2Support which features action-packed information on how you can triumphantly transform your business initiatives into winning strategies that are not only easy to implement but also simple to sustain.

From the CEO's Desk

Welcome once again to Live Wire Plus. We are back again with yet another issue of our monthly e-newsletter which is chock full of exciting and informative tips on how you can take your online commerce and customer support initiatives to a new plain. Live Wire Plus is brought to you each month by the live chat specialists at Live2Support, your live connection to platinum quality customer satisfaction through our powerful live chat solution which works in the background and yet provides live chat capability to your customers at the front end. Got a query about live support, live chat, customer support or e-commerce? Write to us and one of our expert consultants will respond to you with ideas, suggestions and feedback. While we are on the subject of interactivity, why not drop us a line and tell us what you would like to read about in our future issues? We will be more than happy to explore possibilities with you.

In this Issue:

  • The Building Blocks of a Successful Internet Business Part II
    In continuation of our discussion about web-based strategies to achieve leadership status in the Internet playing field, we bring to you our second report in our series on this subject. We examine why product selection and product description are so important to sustaining and expanding your Internet presence. .... Read More

  • A Tip sheet on Improving Customer Support
    Live Wire Plus takes you beyond the obvious and pinpoints steps you can take to further improve the quality of your online and offline customer support strategy to significantly increase unique visitor counts and conversions. Adopt these strategies and watch the difference...... Read More

  • Live2Support Spotlight
    Each month, we turn on the spotlights and identify a feature of our live chat application and tell you how to leverage it to the max in order to reach full throttle. This month’s focus is on proactive chat windows. Your chat operators can invite your site visitors and customers to interact live through live chat. We explain why this isn’t as aggressive a feature as it is sometimes made out to be. ... Read More

  • What is New at Live2Support
    We have several exciting new feature updates which have made our live chat solution a breeze to use. This month, we highlight further enhancements in our Control Panel which allows you to access archived copies of your off-line messages. ... Read More

  • Special of the Month from Live2Support : upto 20% cash back
    Each month, Live2Support announces a special offer for its readers with additional savings for its customers. We are delighted to extend our New Year Promotion until February 29, 2008. After all, the spirit of the New Year is still in the Air!
    ...Read More

  • Down the Pike
    We provide a glimpse into future issues, subject areas and themes related to live chat and customer service on which we would like to focus. As always, we welcome your story ideas and suggestions for future editions of Live Wire Plus.In our March issue of Live Wire Plus, we present the third part in our series on Internet commerce success. We explore the promotional aspects of online entrepreneurship and a host of other related issues. Until then, happy e-commercing. To your success!!

New features you may like to review:

  • Now access your off-line messages from control panel also.
  • New Navigation of Control Panel : Grouped option in JavaScript base menu system and further more implementation of AJAX.
  • Minor bug fix for FireFox support operatorchat window.

Benefits Explained

Trial available for 15 Days

Contact us

Live2Support Inc.

newsletter@live2support.com

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