Welcome to the February issue of Live Wire Plus. Live2Support, providers of live chat, brings Live Wire Plus to you each month and customer engagement services, which help you to build long-lasting connections with your online customer community through enhanced quality, live chat services.
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WIRE PLUS VOL. III. ISSUE 2. February , 2009 |
From CEO's Desk
Welcome once again to the February issue. Your marketing dollars need to work overtime in an age of global hyperactive competition and depressed economies. Whether it is your marketing frontier or your customer engagement commitment, cost optimization remains the order of the day. This is why we believe that at $9.99 per month, our live chat service is the best value for money in our entire class of services. Now that we have this blatant plug behind us, let us tell you what is in store this month for your reading and learning pleasure.
In this Issue...
The SEO and SEM experts not to mention the Internet gurus have cataloged hundreds of ways in which you can boost website traffic on your website and thus generate additional resources when you need them most. This month's cover story sheds light on a relatively uncommon and yet highly effective way to achieve this objective through a small dose of innovation. Read more...
It seems as if just about everyone is uploading to You Tube and Meta Café these days. Why is there such as cyber stampede? Amazing results await you when you too begin You Tube! Because a picture is always worth more than a few dollars and a thousand words. Read more...
Each month, we turn our environmentally friendly spotlights on to focus on a specific feature or benefit of Live2Support and tell you how you can optimize it to deliver unmatched quality customer support to your customers, prospects and site visitors. Read more...
Following the unprecedented and overwhelming response to the Windows Application version of Live2Support, which is a free adjunct to your Live2Support subscription, we are all set to release the Help Documentation for this application, which will become available later this month thanks to the Live2Support R&D team. Read more…
The March 2009 issue of Live Wire Plus explores two important focus areas. In our lead feature entitled Live Chat and Customer Privacy, we tell you how and why you need to exercise due diligence when interacting with the reams of data live chat typically tends to generate. We will make sure that Uncle Sam never comes knocking at your door. The lead feature entitled Ten Tips on Writing Killer Canned Messages for Live Chat Customers will surely add a new zing to your library of canned messages.