Greetings and welcome to the July issue of Live Wire Plus! Live Wire Plus is brought to you every month by Live2Support Inc., the company which offers live chat and customer engagement services to enterprises both large and small around the world for better customer connectivity and premium quality support.
From CEO's Desk
Welcome once again to the July issue. This issue of our newsletter gains added significance because July is Independence Day month in the US. It is the perfect time for us to look back at the past while looking forward to the future. Things have been tough in 2009 for just about everyone. Having said that, we donn’t believe that spring can be too far behind. We also take great pleasure in reporting that live chat is now fully on its way to becoming the mainstream model for online customer service. Because of the positive press live chat has received lately, more and more organizations are realizing the value of live chat service as an integrated element of their customer engagement strategy. In other words, you are a winner! You already have live chat on your website which puts you way ahead of your competition. If you don’t have live chat on your website yet, please cash in our free 15-day trial offer and we will have you up and running with live chat on your website in ten minutes or less.
In this Issue...
This month's information-packed features are both action calls that are sure to catch your attention because of their immediate relevance to your online presence and your deep-seated interest in the huge opportunities the Internet has to offer. |

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The Mystery of the Shadow Website
Our cover story entitled The Mystery of the Shadow Website shows you why it is a good idea to build and maintain a small online presence on one or more of the free websites. Learn how shadow websites, as they are called, can put your customer centric website over the finishing line a little sooner than usual. And it is absolutely free too!.... Read more
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The ABC of Accessibility
Accessibility is gradually becoming an industry buzz word not just for the techno savvy computer user, but also for those customers for whom the Internet is simply a way to go online and save money. According to Robert Bernstein
of the US Public Information Office (and he would know for sure) There are 50.4 million disabled people in the US alone. This is a staggering demographic you cannot really afford to ignore because of their immense purchasing power and viral marketing potential. Our lead feature shares the inside story with you in two parts and tells you how you can make your site legally accessible and 508 compliant in a few easy steps without having to spend thousands of dollars on consulting fees and being given the proverbial run around by the so called experts.… Read more |
A Study on Empowering Education Through Live Chat
Educational institutions, most of which are also non-profit, have also begun to use live chat in record numbers to facilitate a journey from school hood to college hood. The transition is by no means simple. Ask around and you will find college bound kids struggling with the process. Compare it with your own college admission experience and you will instantly know what we mean.… Read more
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What is New at Live2Support: Windows Application Version 2.6
We have great news for our Windows version customers; it's the perfect time to tell you that Live2Support Windows Application Version 2.6 is available many advance features..…Read more
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Live2Support Now on Tradevibes: More Ways to Connect
Live2Support now has its own Tradevibes page and yes you are most welcome. Join the ongoing dialog, provide feedback, participate in the Live2Support blog, and more importantly, just come on in and check us out! You can visit the Live2Support on Tradevibes page and receive an invitation at:
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Special of the Month from Live2Support
We have not one but two incredible inaugural specials for you this month:
Our First Promotional Offer
Live2Support introduces its new revised package up to 50 operators' login with new price. Now you can choose the package as per your requirement (i.e. 4 Operators, 8 Operators, 10 Operators, 15 Operators, 20 Operators, 25 Operators, 30 Operators, 40 Operators and 50 Operators). For new price list, Click Here.
Our Second Promotional Offer
We have something special for our existing customers. Existing customers will not affect by new pricing. They can continue their Live2Support Account on old price with same number of operators till their billing is continued.
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Down the Pike
If you thought the July issue of Live Wire Plus was a blockbuster, wait until we send you the August issue early next month. The August issue features two promising insider reports. In our cover story entitled “Managing Customer Relationships with CRM” learn how the big boys drive both traffic and business to their websites using high-end CRM systems, which can cost a pretty penny. We will say “yes” to the concepts but “no thanks” to the price tags. Our cover story in August attempts to demystify the myths associated with Google PageRank. We will share Google’s analysis on the subject by taking you directly to Google. “Demystifying Google PageRank” also provides you with a brief insight into PageRank Sculpting, the hottest buzz word in SEO Land today.
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