Greetings and welcome to this month’s issue. In our continuing tradition of bringing you real news you can use and practical tips that will help you outshine just about everyone in your industry, Live2Support brings you this newsletter as a public service to the global online community.
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WIRE PLUS VOL. III. ISSUE 8. August, 2009 |
From CEO's Desk
Welcome once again to the August issue. The dog days of summer may have arrived but Live2Support continues to hum and sizzle with activity. In addition to our cover story and lead feature, we have many exciting things to report about our premium quality live chat application with super energizes your customer support model.
In this Issue...
The August issue of Live Wire Plus presents two highly focused and relevant reports on how to Manage customer-relationships with CRM and Demystifying Google Page Rank in the online marketing space .
In our cover story this month, learn how the big boys drive both traffic and business to their websites using high-end CRM systems, which can cost a pretty penny. We will say "yes" to the concepts but "no thanks" to the price tags. Read more…
Our lead feature attempts to demystify the myths associated with Google PageRank. We will share Google’s analysis on the subject by taking you directly to Google. The feature also provides you with a brief insight into PageRank Sculpting, the hottest buzzword in SEO Land today. Read more…
As the fine shades of difference between the online and offline applications of customer engagement continue to dissolve, live chat remains a potent model for industry-wide customer communication across multiple verticals. The real estate industry is certainly no exception and this month, we take you behind the scenes to show you how our live chat services are being leveraged by the real estate industry to allow on demand communication in real time. Read more...
Several important announcements are in order this month including a quick revision of our terms and conditions as well as a revision in Live2Support’s Windows version. These new attributes are designed to further enhance the overall user experience of our fine customers. Read more…
Crowd Sourcing and Score Carding
At Live Wire Plus, we pride ourselves in bringing you news and trend forecasts about cutting-edge concepts and technologies well before they become cutting-edge. We told you about the scope and business potential of Twitter as early as - when most Internet gurus hadn’t even heard of Twitter. Even the prime ministers and presidents of countries are tweeting today. In our September issue of Live Wire Plus, we plan to celebrate Labor Day with you by telling you about two new approaches to online performance assessment—crowd sourcing and score carding. Stand by!