• Profiting from the Lens: A Close Look at Squidoo :: Leveraging the Power of Web 2.0 to Increase your Sales and Conversion Rates Part III of III
  In the final segment of our report on how Web 2.0 and social media can propel your bottom line, we take a close look at http://squidoo.com and tell you why a Squidoo page makes perfect sense for you as an entrepreneur... Read More

• Preparing your Customer Support e-infrastructure for the Holiday Season
  If our cover story for the Labor Day edition of our e-newsletter is on social media, our lead story is on socializing meaningfully with your customers and prospects. We share our experience as well as a few tips on how you can ramp up your customer service and support strategy and deliver to the max... Read More

• Live2Support Spotlight
  This month's spotlight pinpoints some of the ways in which you can creatively use the messages and chat interactions between your customers and you to enhance customer loyalty. A repeat customer, as the saying goes, is the ideal customer... Read More

• What is New at Live2Support
  The research and development initiatives at Live2Support are designed not to keep pace with the latest in live chat innovation but to stay ahead of it. Keeping this in mind, we are all set to introduce a fully flexible and modular set of features which integrates live chat with Ma Bell.... Read More
  

• Special of the Month from Live2Support
  During the month of September, you can save an additional 15% on Live2Support's live chat services if you sign up for an entire year. Our Labor Day special will come to you as a cash back incentive and there are virtually no strings attached. What is even more, we will even give you $30 worth of customizable graphics absolutely free. Live2Support's Annual Signup Program gives you guaranteed uninterrupted service at a price you can't refuse. There will be no bills to pay for an entire year and the quality of service you will receive will always remain of the premium variety. At $9.95 a month less 15% for a single chat operator account, there is really no way you can go wrong. If you haven't signed up already, it is time to redefine your customer service mission and give it a fresh look.
  
  You have until September 30, 2008 midnight EST to write to us and claim your Labor Day bonus. If your Live2Support subscription is getting ready to expire in September, you may be eligible too. Write to us for more information. Hurry, this is a limited time offer and is worth its weight in gold! Well, almost!
  support@live2support.com

• Down the Pike
  October 1, 2008 marks the beginning of yet another fiscal year for the US Federal Government. Learn how to increase your online profits by selling directly to the US Government in our October cover story. You may be eligible to sell to the Feds even if you do not live in the United States . Remember, the US Federal Government is the largest single customer on the planet and buys everything almost exclusively from the private sector including buying online from entrepreneurs like you.

  Our lead feature in October is all about using the telephone as an adjunct to live chat services on your web site. It is in perfect harmony with our launch of the Call Back Feature on Live2Support. Learn not only how to sign up for dirt cheap and reliable 800 toll free service for as low as 2.4 cents a minute with no monthly minimums or set up fees but also how to track your telephone usage through market research. So until October, happy chatting!

Some new exciting features have been added recently:

- Easy navigation of Canned Responses,   Push URLs, Chat History in operators   chat window.
- File transfer on both side.
- New Smiley and Emoticon Graphics.
- Automated Greeting and Welcome   Message During Chat Pickup

Benefits Explained

Trial available for 15 Days

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