Greetings from all of us at Live Wire Plus. Our newsletter is brought to you each month by the live chat and office messaging specialists at Live2Support who bring to you two innovative products, the Live2Support Live Chat Software Version 3.2, and our latest contribution to office productivity, CD Messenger version 2.1, a feature-packed browser-based instant messaging service for businesses. Check them out as a part of our no-obligation free trial offer without even having to use your credit card or Paypal and do share your feedback with us.
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LIVE
WIRE PLUS VOL. V. ISSUE VII. July, 2011 |
From CEO's Desk
Welcome to the mid year 2011 edition of our newsletter. It goes without saying that since celebrity live chat has become both popular and ubiquitous, online site visitors no longer find live chat an oddity. This is good for your business because your site visitors and customers aren't going to think twice about clicking that live chat icon when they have a question as they used to do as recently as a few years ago. Celebrity live chat events in July included the Kerry Sanders live chat session on the famous Anthony trial from Florida which has literally rocked the nation, and the NASCAR Kentucky Race live chat interchange in which racing fans can chat with one another. If you haven't activated live chat already from Live2Support, this is the perfect time to act because you still have about eight weeks lead time before the onset of the shopping season. This provides you with a superb window of opportunity during which you can train your live chat operators, run trial chat sessions and oil the hinges well in time for the throngs to arrive on your cyber step. And at a monthly single-user subscription for less than $10, it is a bargain at twice the price!
In this Issue...
If your website or Internet commerce portal was developed several years ago and has not been updated in the recent past, chances are high that you aren't leveraging some of the latest cutting-edge web technologies that make online shopping and browsing a delightful experience for your customers. What are some of these bells and whistles and how can you benefit from them?
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QR codes first appeared on the horizon almost a decade ago. However, no one took them seriously when they were first introduced. Lately, these comical-looking two dimensional tags and signs have begun to peak the collective curiosity of many. Learn what QR codes are, their emerging prominences in social media, and how you can use them in your online business.
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The July spotlight shines brightly on one of our most popular value-added features - the Live2Support Organizer. It is undoubtedly a value-added service - sticky notes, event alerts, alarm, calendar and the works. However, unlike other value-added services, you don't have to pay extra for it.
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Live2Support achieved a major milestone this month with the successful integration of Live2Support and Salesforce CRM, the open source customer relationship management system used by several million small and large companies around the world. If you haven't hopped on to the Salesforce.com band wagon - and it is a good band wagon to hop on to - it is worth a consideration because live chat and CRM will now work hand - in - hand to deliver the ultimate customer service experience on your website.
Read more...
Down the Pike
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