Premium Features available in this packages:

• Extensive Hits Log Analysis including Hits counter (Hits Recording and Web Site Statistics)
• Geo location
• Chat history pop-up on chat pickup
• Proactive chat invitation
• Auto-pop ups
• Pro-Pop : Proactive pop-ups
• IP blocking
• Multiple Departments
• Country wise hits log report

• Advertisement/PPC campaign tracking
• Various Administrative options such as setup of additional operators, transcripts monitoring etc.
• Chat transfer and Messaging to Other Support Operators
• Operator to operator chat
• Chat Sharing
• Administrator Chat Monitoring
• Support operators rating and login logs
• Multiple Support Operators.

Other Features available in this packages:

• Real time Text Chat and Visitors monitoring
• Web browser interface for Monitoring and Chatting
• Windows Application interface with Spell Check for Monitoring and Chatting
  (Using this interface you need not to open web browser, application can stay in system tray)
• Tracking/chat code for secure web pages (SSL) & secure chat sessions
• Visual and audio notification on chat request
• Real time on-line/offline status on your web site
• Visitor information - OS,Browser,Language, Many more.
• Custom chat image (your own graphic for online/offline status)

• Various visitor window customizable options
• All Text/Message in visitor chat window in any language are customizable
• Ready made templates for visitor chat window
• Off-line messages
• Typing status
• Chat Transcripts
• Push Pages
• Canned responses (Predefined responses)
• Single Support Operator and Multiple Chat Sessions.