Gold Package - Live Chat Hosted Software for your website
Does Rock Bottom True Value Pricing Mean a Quality Compromise?
No... Never... Not at all!
Premium Features available in this package:
- Geo location
- Chat history pop-up on chat pickup
- Pro-active/Auto chat invitation
- Friendly Invitation
- Auto-pop ups
- Pro-Pop : Proactive pop-ups
- IP blocking
- Multiple Departments
- File transfer during chat
- Post Chat Survey
- Multiple on-line/ off-line graphics in same page or different images
- Auto Greeting Message on chat pick for every operator.
- Advertisement/PPC campaign tracking
- Various Administrative options such as setup of additional operators, transcripts monitoring etc.
- Chat transfer and Messaging to Other Support Operators
- Operator to operator chat
- Chat Sharing
- Administrator Chat Monitoring
- Support operators rating and login logs
- Multiple Support Operators Login.
- Support Operators reporting.
- Access Off-line Messages
- Customize pre-chat form
- Customize post-chat form
- Operators Auto logout from application
- Co-Browsing during chat session
Other Features available in this packages:
- Real time Text Chat and Visitors monitoring
- Web browser interface for Monitoring and Chatting
- Windows Application interface with Spell Check for Monitoring and Chatting
(Using this interface you need not to open web browser, application can stay in system tray)
- Tracking/chat code for secure web pages (SSL) & secure chat sessions
- Visual and audio notification on chat request
- Real time on-line/offline status on your web site
- Visitor information - OS,Browser,Language, Many more.
- Custom chat image (your own graphic for online/offline status)
- Various visitor window customizable options
- All Text/Message in visitor chat window in any language are customizable
- Ready made templates for visitor chat window
- Off-line messages
- Typing status
- Chat Transcripts
- Push Pages
- Canned responses (Predefined responses)
- Single Support Operator and Multiple Chat Sessions.
- Show Visitor Queue Number in chat waiting status
- Maximum Waiting Time by visitor in queue
- Enable Time base chat session
- Layered Chat Window
- Operator Specific Chat Session