Live Chat Pricing















Free Trial


 
 

Does Rock Bottom True Value Pricing Mean a Quality Compromise? No... Never... Not at all!



In Gold package you will get (2+1 free) 3 login ids and you need to pay only $39.95 per month, if you need more login ids then you can buy at the rate of $13 per additional login id per month.

Features Bronze Silver Gold
Real time Text Chat, Visitors monitoring and on-line/offline status
Web Base Interface for monitoring and chatting
Desktop Standalone Application ( Windows, Mac, iPhone, iPad) for monitoring and chatting available in multiple languages
Additional Feature : Spell Checker (8 Languages), Sticky Notes, To-do List, Calendar
Tracking/chat code for secure web pages (SSL) & secure chat sessions
Visual and audio notification on chat request
Extensive Visitor Information - OS,Browser,Language and more
Visitor chat window fully customizable and available in many languages.
Off-line messages will be sent to email id assign for support
Typing indication on both side (Support Operator & Visitor)
Canned responses (Predefined responses) & Push Pages
Single Support Operator and Multiple Chat Sessions
Multiple website monitoring in single account
Secure Chat Session
Live chat Plug-ins for CMS and Blogging Platforms
(Drupal , Zencart, Zendesk, WordPress, Salesforce, Magento, Joomla)
Google Analytics Integration
Multilingual chat functionality- Chat in any language with your customers
File Transfer during chat
IP blocking - do not display live support on your web site for particular visitor
Emoticons during chat
Geo location - visitor city, region and country, language, currency and population etc.
Multiple Location Chat Icon
Chat invitation : Auto/Proactive chat invitation, Page Specific Chat Invitation, floating/jumping and in page chat window, Layered Chat Window
CRM Integration (SalesForce, Sugar CRM, Zoho CRM)
Google Talk Integration (Smart phone support)
ACD - Automatic Chat Distribution (Chat Routing)
Multiple Departments/ Multiple support operators
Call back features & Call back history
Co-Browsing during chat session
Department based Chat Session or Operator Specific Chat Session
Third Party Integration - API to connect with your own system.
Advertisement/PPC campaign tracking
Various Administrative options such as operators management, monitoring/supervising etc.
MIS reports : Chat Statistics Report, Operator performance reports, Chat Request Report, Chat Rating Report etc.
Chat transfer between support operators and join chat session
Operator to operator chat
Support operators rating and login logs
Customize : Pre-chat, Post chat and off-line message forms
Custom information tracking (Passing Custom Variables from web pages)
Snapshot- ( Customer computer screen live during chat session)


Features available in all packages:
  • Real time Text Chat and Visitors monitoring
  • Web browser interface for Monitoring and Chatting
  • Windows Application interface with Spell Check for Monitoring and Chatting
    (Using this interface you need not to open web browser, application can stay in system tray)
  • Tracking/chat code for secure web pages (SSL) & secure chat sessions
  • Visual and audio notification on chat request
  • Real time on-line/offline status on your web site
  • Visitor information - OS,Browser,Language, Many more.
  • Custom chat image (your own graphic for online/offline status)
  • Various visitor window customizable options
  • All Text/Message in visitor chat window in any language are customizable
  • Ready made templates for visitor chat window
  • Off-line messages
  • Typing status
  • Chat Transcripts
  • Push Pages
  • Canned responses (Predefined responses)
  • Single Support Operator and Multiple Chat Sessions.
  • Show Visitor Queue Number in chat waiting status
  • Maximum Waiting Time by visitor in queue
  • Enable Time base chat session
  • Layered Chat Window
  • Operator Specific Chat Session

# Traffic limits are applicable on all packages
Registed Live Chat Account

All payment transactions are conducted on Secure SSL Site
 
Disclaimer ||  Privacy Policy ||  Terms Of Use ||  Site Map ||  RSS
© 2003- Live2Support Inc. All Rights Reserved.