The age of customer service outsourcing is here to stay much like the age of Aquarius. Millions of companies, both large and small, have improved their revenue models and bottom lines by outsourcing their customer support functions to companies which specialize in outsource customer service. You too can outsource your critical live chat operator functions to Live2Support and concentrate fully on many core functions such as strategic planning, new business development and product optimization.
Our live chat agents will handle your live chat inquiries round-the-clock day and night and ensure that every chat request is picked up in a matter of seconds and addressed professionally.
Put our live chat agents to work by giving them tons of homework! We will understand your domain and niche, review your product literature and conduct an extensive exploration of your website. Chat operator training is our primary mandate and we will even ask you to train our live chat operators on a needs basis as they serve your customer community loyally.
When prospective customers arrive on your website, our live chat agents will invite them to engage in a chat conversation proactively whenever they believe that doing so will help with conversion.
There are dozens of surveys and research studies which prove beyond a shadow of doubt that live chat propels sales. Online customers are more likely to remain on your website and make a purchase if they see the live chat icon on your website. Live chat preserves their anonymity and eliminates wait times. Our live chat agents will handle customer queries in perfect English and provide 360 degree customer support of the highest quality.
So that you know how well we are serving your customers, we will provide you with instant unconditional access to all your chat transcripts instantly.
To learn more about our features or to request additional information, please click the live chat icon on this page and give us the opportunity to serve you first as we get ready to serve your online customers.