The first step after signing up for Live2Support chat service is to copy and paste the HTML chat code on your website to activate live chat. We provide you with step-by-step instructions on how to get the code during the sign-up process. After adding this code to your web pages and reloading them on your server, Live2Support chat gets activated on your website. Then you're all set!
You can activate live chat service on every page of your website by attaching the chat code only once or provide the service selectively by attaching the chat code to specific web pages.
Live2Support provides you with offline features too. You can display a message for your website visitors asking them to leave a message for you, call your phone number or return to your website later when your chat operators are on duty. If your visitor decides to leave you a message it will arrive in your inbox as an email message.
You are ready to chat with visitors on your web site. The chat alert message informs you that a visitor would like to chat with you.
Live2Support gives you multiple ways to communicate with your website visitors. You can use a browser such as Google Chrome, Mozilla Firefox or Apple Safari to converse with your customers. You can also download Live2Support's standalone desktop applications, which do not require a browser. You will still need an Internet connection though to connect with your visitors.
The operator's chat window is your nerve center. Your chat operators can activate a host of features from this window and ensure the perfect user experience for your website visitors.