Your first step after signing up for Live2Support chat service is to generate the HTML code you will need to activate live chat on your website. We have provided you with step-by-step instructions on how to do so as a part of your sign-up process. After attaching this code to your web pages and reloading them on your server, Live2Support is activated on your website. You are all set!
Live2Support provides you with the option to either activate live chat service on every page of your website by attaching code only once or providing the service selectively by attaching code to specific web pages.
Live2Support provides you with offline features too. You can display a message for your website visitors asking them either to leave a message for you, call your phone number, or return to your website later when your chat operators are on duty. If your visitor decides to leave you a message by completing a short inquiry form from the same window, this message can arrive in your inbox as an email message.
You are ready to chat with visitors/customers on your web site. The chat alert message, which informs you that visitor/customer would like to chat with you.
Live2Support gives you multiple ways to communicate with your website visitors. You can use a browser such as Google Chrome, Mozilla Firefox or Apple Safari to converse with your customers. You can also download Live2Support application stand alone version which does not require a browser. You will still need an Internet connection though to connect with your visitors.
The Operator's Chat Window is your nerve center. Your chat operators can activate a host of features from this Window and ensure the perfect user experience for your website visitors